Hear What You’re Doing!

With the move to Koha, too many items were not getting checked out/in at my library. This was due to the lag time we were not accustomed to when an item is scanned to when Koha finishes processing it since the server is in the “cloud” and no longer on premise. To combat this, we enabled the Sound on our Circulation Desk PCs.

Now when we scan an item, we hear a tone from the scanner that acknowledges a successful scan of the barcode. Next, we hear a tone from the PC when Koha has successfully processed the item. If you hear a fuzzy double-tone from the PC, Koha is alerting you that a warning message is being displayed on screen that needs to be viewed. (For an example of this “error” tone, checkin an item that is not checked out.) If an item has a Hold on it, you will hear a “Hold” tone for it alerting you to print the Hold Slip. Now our staff doesn’t scan the next item until they hear the “success” tone from the PC and we have greatly reduced this issue.

Andrew “Sherm” Sherman, IT Coordinator, Sump Memorial Library

Leave a Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s